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Safety

How we keep Mindfuse safe and kind.

Mindfuse connects you with a real person somewhere in the world for a live voice call. A conversation like that only works when both people feel at ease. Here is how we make sure they do.

Before the call

  • 01Real, verified people

    Every account is verified with a phone number. The voice you hear belongs to a real person, and one person cannot hide behind a pile of accounts.

  • 02Adults only

    Mindfuse is for people aged 18 and over. Everyone agrees to the community guidelines before their first call.

  • 03Nothing to judge you by

    No profile, no photos, no name. The other person hears your voice and nothing else, so every conversation starts on equal ground.

During the call

  • 04Never recorded

    Calls travel encrypted and are never recorded or stored. What is said in the call stays between the two of you.

  • 05Your number stays yours

    Your phone number, name and contacts are never shown to anyone you talk to. You share only what you choose to share.

  • 06Leave whenever you like

    End any call in one tap, no explanation needed. You owe nobody a conversation.

  • 07Report and block in one tap

    If something feels wrong, report it right from the call screen and pick a reason. You can block someone too, and you will never be matched with them again.

Looking out for each other

  • 08Every report is read

    Reports are reviewed around the clock, and the most serious ones are handled first. Reporting someone never counts against you.

  • 09Fair to everyone

    We look at the whole picture, not one moment. Several separate people describing the same thing weighs far more than a single bad call, so nobody is removed on one person's word.

  • 10Opinions are welcome

    Different views, beliefs and politics are part of talking to the world. We act on how people treat each other, never on what they think.

  • 11Zero tolerance for the worst

    Sexual content, threats, extremism and anything involving minors mean permanent removal. That person cannot come back with the same phone number.

  • 12Clear and open

    If we restrict an account, the app says so and explains why. Anyone can ask us to take another look, and we review every request.

Read the community guidelines, our child safety standards and our Digital Services Act information. Questions or concerns? Write to [email protected].

A safe place to say hello

Talk to the world.

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